FAST FACTS

Helpful Information

A collection of useful facts and links about GoBG Transit.

Due to rapidly deteriorating road conditions, GoBG Transit is suspending transit services on Friday, 1/19/2024, for the safety of operators and passengers.
Due to rapidly deteriorating road conditions, GoBG Transit is suspending transit services on Friday, 1/19/2024, for the safety of operators and passengers.

Email

Tim Mcwhorter
‍Transit Manager
RATP Dev - City of Bowling Green

tim.mcwhorter@ratpdev.com

Phone

For questions, comments, suggestions, and complaints

270-393-3695

Office

6:30am to 4:30pm
Monday - Friday
Saturday & Sunday - CLOSED

304 E 11th Ave
Bowling Green, KY 42101
ESSENTIAL INFORMATION

GoBG Transit:
Rules for Riding

This is a list of essential rules, tips, and information that keeps GoBG Transit busses safe, efficient, and a great experience for all riders.
If you have any further questions or need assistance, contact us.

Bus fares
  • Please have correct fare or a pass ready when boarding the bus.
  • Drivers do not make change.
  • Fares are exact change or passes only.
Passenger assistance
  • Drivers provide limited assistance to riders when loading wheelchairs and on lifts.
  • For Kentucky TTY service, call 711.
service cancellation
  • If severe weather causes us to cancel service for any portion of the service day, we will notify the public thru radio and television announcements and thru AlertSense.
  • Driver has the right to refuse service.
    Animals other than Guide or Assist must be in an approved carrier that fits under a bus seat.
Conduct & carry on items
  • Passenger may bring on board only the number of items they can carry and keep secure in one trip.
  • Items & conduct that are prohibited on our buses per police include:
    Weapons, hazardous materials, explosives and dangerous liquids, solicitation of goods or services, vaping, use of tobacco products and illegal substances, open containers of alcohol, offensive conduct & profanity, phones/devices on speaker -mode, animals without carriers, urination, defecation, & bodily fluids.
AMERICANS with Disabilities act - SERVICE
  • To qualify for specialized Americans with Disabilities (ADA) service, you must complete an application and an in-person interview with Staff.  Call 270-393-3695 to schedule an appointment.
  • GoBG Transit will make reasonable modifactions as needed to meet riders’ needs and comply with FTA Guidelines.
For a complete list of public transit rules & Information:
GoBG Rider Guide.pdfGoBG Code of Conduct.pdf
SERVICE AVAILABILITY

Observed Holidays

The following are observed holidays, and GoBG Transit will not be in operation.

Bus fares
  • Martin Luther King, Jr.'s Birthday
  • Presidents' Day
  • Memorial Day
  • Independence Day (July 4)
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day
  • New Year's Eve
  • New Year's Day
ADDITIONAL INFORMATION

Documents
& Records

Transit Title VI Program, Procedures, & Forms
Title VI Program COMPLETE 2021-2023 Title VI Policy Statement 2021-2023 Title VI Complaint Procedure – Arabic 2021-2023 Title VI Complaint Procedure – Bosnian (Latin – Croatian) 2021-2023 Title VI Complaint Procedure – Burmese 2021-2023 Title VI Complaint Procedure – Karen 2021-2023 Title VI Complaint Procedure – Karenni 2021-2023Title VI Complaint Procedure – Kiswahili 2021-2023Title VI Complaint Procedure – Spanish 2021-2023 Title VI Notice of Nondiscrimination & Complaint Form – Arabic 2021-2023 Title VI Notice of Nondiscrimination & Complaint Form - Bosnian (Latin – Croatian) 2021-2023 Title VI Notice of Nondiscrimination & Complaint Form – Burmese 2021-2023 Title VI Notice of Nondiscrimination & Complaint Form – English 2021-2023Title VI Notice of Nondiscrimination & Complaint Form – Karen 2021-2023 Title VI Notice of Nondiscrimination & Complaint Form – Karenni 2021-2023 Title VI Notice of Nondiscrimination & Complaint Form – Kiswahili 2021-2023Title VI Notice of Nondiscrimination & Complaint Form – Spanish 2021-2023